Boundary tailors its services to residential communities: Residents Associations, Courts, Individual Home Owners, and Property Managers and Agents.

Each community has a unique personality – location, layout, traffic flow, specialized facilities, customized bylaws, and homeowner preferences must all be considered when providing security services. Additionally, as a community matures, its needs change, and therefore, its rules and regulations evolve.

Only by initiating and maintaining a line of joint communication with estate security committee members, property management and homeowners, will a security team fulfil the evolving needs of its community. Boundary executives work hand-in-hand with the homeowners and property managers by:

  • Attending Monthly Security Meetings
  • Listening to Residents

Our dedication to a collaborative partnership with our communities is the reason our clients recommend us to their friends.

Access Control / Gate Officer

  • Boundary contact at the gatehouse sets the tone for the resident and their guests’ experience…The first impression of your community starts with your security staff — Professional communication and observations skills are needed to both welcome and secure entry into the community.Boundary utilizes in-depth training programs to keep our access team alert, efficient and friendly. To assure procedures are maintained, site supervisors monitor access control officers by daily:
    • Reviewing CCTV Replays
    • Examining Visitor/Resident Book Entries
    • Conducting Uniform Inspections

Patrol Officer

Responding to house alarms are the most important duties of a patrol officer. Constant training drills ensure that patrol officers are able to respond and perform under high stress situations.

Prevention and detection are secondary functions of the Boundary Patrol Officer. Training and constant reinforcement is again the key to performance. After their initial training, officers are constantly evaluated on the following procedures:

  • Identifying Suspicious Behaviour
  • Securing Homes & Detecting Forced Entry
  • Monitoring Traffic Controls
  • Conducting Uniform Inspections
  • Pin-pointing Audible Alarms
  • Maintaining Sporadic Patrol Procedures